Coperion’s ServiceBox is an integrated system for online monitoring and failure recording in extruders and compounders. The ServiceBox connects the customer’s plant network with the Coperion Service server via secure internet connection and thus enables remote maintenance of the plants delivered by Coperion.
With the Coperion ServiceBox expensive on-site assignments of service technicians can be reduced as the existing network infrastructure is used for comprehensive remote online diagnosis. Data security is granted through state-of-the-art security technology. Integration and monitoring of various plants, systems and components via standardized interfaces and easy integration of condition monitoring modules is possible. Besides easy transfer of software updates online adaptation of control parameters is also possible. Our active startup guidance and fast expert support are the ideal
solution for cost-effective production with effective quality control.
The ServiceBox has been launched in 2010. Over 800 extruder and compounders have been equipped with ServiceBoxes since then.In 2016 the Coperion ServiceBox has been awarded by the Industry 4.0 initiative of the State of Baden-Wuerttemberg.